Due to our wide selection of crystal and shirt colors and styles, each of our crystal rhinestone products is made-to-order per your specifications. As a result, we can only accept returns under the following guidelines. All requests for returns or exchanges must be made within 7 days from receipt of the products.
Custom & Personalized Products
Custom and personalized products are only exchangeable if they are damaged, or differ from what you ordered online. We will also accept returns on any items that are delivered after a promised deadline.
All products with a custom name, phrase or unique selection (such as a symbol) are considered to be Custom & Personalized.
We will exchange items, except bikini bottoms, that are not custom or personalized for a different size of the identical item (same style & color), for no fee, except for shipping charges. All requests for returns or exchanges must be made within 7 days from receipt of the products. All returned merchandise must be unworn and in re-saleable condition to qualify for a return. There is a maximum 2 items returned per order. There is a $10 re-stocking fee per item on returns and shipping charges are not reimbursed. Return shipping charges
are not re-imburseable.
Bikini bottoms are not exchangeable due to hygiene issues.