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 Policies
JustJen.com provides service to you with the following conditions. When you visit our site, or shop at our store for crystal rhinestone shirts and other merchandise, you accept these conditions of use: Turn-around Time
* It takes 1-2 business days (M-F) to create and ship your order. After your order is shipped standard shipping will typically take 2-3 days to reach you (however, it is not guaranteed). The only guaranteed delivery time is 2-Day or Overnight shipping.
If your item that is backordered, you will be contacted by email or telephone Economy Shipping (2-6 days typically):
Standard Shipping (2-3 days typically): Economy and Standard shipping are available to all 50 states, Puerto Rico and the Virgin Islands. Please allow 1 extra day outside the contiguous states. FREE Economy Shipping on all retail-priced orders over $75.00, before tax and shipping, (shipping to only one address) - USE coupon code FREESHIP in the checkout process. Free Shipping is not available on wholesale orders. FedEx:
2 Day:
Overnight: Additional charges may be added if an incorrect shipping option is selected (for example, 1 item is selected on an order with more than 1 item). We are not responsible for lost or stolen packages that have been documented as delivered. International Shipping:
Wholesale Orders:
Risk of Loss
Purchases made on JustJen.com are made pursuant to a shipment contract. The risk of loss and title pass to the customer upon delivery to the shipping carrier.
Due to our wide selection of crystal and shirt colors and
styles, each of our crystal rhinestone products is specially
made-to-order per your specifications. As a result, there
is a $10.00 re-stocking fee for all merchandise returns.All requests for returns or exchanges must be made within 14 days from receipt of the products.
However, if the product is custom or personalized with a name or other information, we cannot accept merchandise returns. Return shipping charges are not re-imburseable. Product Sizing
Purchases made on JustJen.com are made pursuant to a shipment contract. The risk of loss and title pass to the customer upon delivery to the shipping carrier.
All of our products are quality guaranteed. It is very rare
for crystals to come loose from the shirts. If this
does happen, we will be happy to replace or repair any defects
from normal wear.
We recommend that the shirt be turned inside out before washing (hand or machine), using cold water (no bleach) and low heat in the dryer - this will insure they look their best for a long time! Please do not dry clean Packaging
All of our tees are packaged in a pink organza bag - ready
for gift giving! If you would like a gift message to accompany
the product, please send an email with your order number and
message to info@justjen.com.
Payment
We accept American Express, Discover, Mastercard and Visa. We also accepts payments in the form of money orders, cashier's checks and personal checks (7-10 days to clear). Just print a copy of your "Checkout" page and include that with your payment and mail to:
Just Jen, 2535 West 237th Street, Suite 108 You may also fax orders to us at (323) 903-0308 or email them to sales2@justjen.com.
For any other questions, please contact us at: info@justjen.com Site Map
Conditions of Use
Use of our site is governed by our Conditions
of Use policy. 
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