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Turnaround Time:
Orders are manufactured and shipped within 1-3 days of ordering.
Please contact us if you require your tee by a specific date.
If your item that is backordered,
you will be contacted by email or telephone.
Shipping:
Economy Shipping (2-6 days):
1 item - $5.00
2+ items - $7.00
Standard Shipping (2-3
days):
1 item - $7.00
2+ items - $9.00
Economy and Standard shipping
are available to all 50 states, Puerto Rico and the Virgin
Islands. Please allow 1 extra day outside the contiguous states.
FREE Economy Shipping
on all retail-priced orders over $75.00, before tax and shipping,
(shipping to only one address) - USE coupon code FREESHIP in the checkout process.
Free Shipping is not available on wholesale orders.
FedEx:
2 Day:
1 shirt - $18.50
2 shirts - $22.00
3+ shirts - $25.00
Overnight:
1 shirt - $36.00
2 shirts - $40.00
3+ shirts - $45.00
Additional charges may
be added if an incorrect shipping option is selected (for
example, 1 item is selected on an order with more than 1 item).
We are not responsible for lost or stolen packages that have
been documented as delivered.
Purchases made on
JustJen.com are made pursuant to a shipment contract. The
risk of loss and title pass to the customer upon delivery
to the shipping carrier.
International Shipping:
We ship to most European countries, Canada, Australia and
Japan starting at $20.00, select the "International Option"
at checkout. Allow 5-10 days for delivery of international
shipments. Please contact us regarding any additional shipping
questions.
Wholesale Orders:
Wholesale orders will have shipping
charges added to the price quote.
Returns
& Exchanges:
Due to our wide selection of crystal and shirt colors and
styles, each of our crystal rhinestone products is specially
made-to-order per your specifications. As a result, there
is a $10.00 re-stocking fee for all merchandise returns.
However, if the product
is custom or personalized with a name or other information,
we cannot accept merchandise returns. Return shipping charges
are not re-imburseable.
Product Sizing:
Ours tees are 100% cotton and are styled for a fitted look,
please keep this in mind when selecting your size - when in
doubt, we often recommend customers to order one size up.
If you are in doubt, please contact us, so we can help you
get the proper size.
Product Quality Guarantee:
All of our products are quality guaranteed. It is very rare
for crystals to come loose from the shirts. If this
does happen, we will be happy to replace or repair any defects
from normal wear.
We recommend that the shirt
be turned inside out before washing (hand or machine), using
cold water (no bleach) and low heat in the dryer - this will
insure they look their best for a long time! Please
do not dry clean.
Packaging:
All of our tees are packaged in a pink organza bag - ready
for gift giving! If you would like a gift message to accompany
the product, please send an email with your order number and
message to info@justjen.com.
Payment:
We accept American Express, Discover, Mastercard and Visa.
We also accepts payments in the form of money orders, cashier's
checks and personal checks (7-10 days to clear). Just
print a copy of your "Checkout" page and include
that with your payment and mail to:
Just Jen, 2535 West 237th Street, Suite 108, Torrance, CA
90505
You may also fax orders to us at (323) 903-0308 or email
them to sales2@justjen.com.
For any other questions,
please contact us at: info@justjen.com
Site Map:
Site
map
Conditions of Use:
Use of our site is governed by our
Conditions
of Use policy.
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